Made to Measure
Our made to measure service is a premium service offering bespoke dress fitting of our beautiful chinese dresses. The dresses in our made to measure range are of exceptional quality and hand-tailored to give a perfect fit. All made-to-measure dresses are hand-made in in China and sent direct from our China Design Studio.
Here we provide further information about the made to measure service that you should read and understand before proceeding to order one.Returns & Alterations
- Due to the bespoke nature of the made to measure range, we cannot offer a refund on any purchases.
- We will make any necessary alterations to your dress for no extra charge on two occassions (you will be responsible for the shipping of the dress back to China, we send the altered dress back to you at no extra cost).
- If you require further alterations after it has been altered twice, then you will only be liable for the shipping/postage fee (to China and back), there is no charge for the labour involved in altering your dress.
- Alterations are made by our skilled tailors in China.
- If a rare situation arises whereby there is a quality defect, then you must contact firstname.lastname@example.org in the first instance. We will then arrange for the dress to be altered at no cost.
If the dress is made too big, then it is possible for us to make alterations. At Chinese Dresses, we give you up to two opportunities to have changes made at no cost to you apart from sending the dress back to us. Any changes required above the two, will mean that you will bear the shipping/postage cost of sending the dress to China and back, this is a flat fee of £15 each time. In this situation, we will require payment prior to you sending the dress. Please note that this is extremely rare, in fact it has never happened before as we usually get it right first time, providing the measurements were done correctly of course!Accurate body measurements will significantly reduce the likelihood of requiring any alterations. Please check and double check all measurements!Delivery
Delivery of made to measure dresses takes up to 10-14 days on average. Of course if your dress is ready beforehand, we will get it out to you!Submission of Body Measurements
Once you have paid for your made to measure dress, you need to submit your measurements to us before we can process your order and make your dress. CLICK HERE FOR THE BODY MEASUREMENT FORM